Organizational Culture and IT Business Value: A Resource-Based View

This research studies information technology (IT) business value by examining complementarity effects between organizational culture and dynamic IT capability on firm performance. Using the Competing Values Framework, we study the external/internal focus and flexibility/stability dimensions of organizational culture. Here dynamic IT capability refers to the ability to integrate, build, and reconfigure IT-based resources and competences to adjust to rapidly changing environments. Drawing on the Resource-Based View of the firm (RBV), Dynamic Capabilities theory, and Complementarity theory, we argue that there exists complementarity between organizational culture and dynamic IT capability in influencing firm performance. We plan to use survey method to collect data and test the model. This study is especially important for IT managers and leaders in their decision-making on IS projects and complementary investments in organizations.